Privacy Policy

At StayHolic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.stayholic.com, or use our services.

1. Information We Collect

a. Personal Information

• Booking Details: Name, email address, phone number, and payment information.
• Identity Verification: Optional ID proof if required for check-in or legal compliance.
• Communication: Information provided via email or phone.

b. Non-Personal Information

• Usage Data: IP address, browser type, device information.
• Cookies: Data collected to enhance user experience.

c. Third-Party Data

• Information shared by partners like MakeMyTrip and Goibibo.

2. How We Collect Information

• Directly from You: When booking a stay or submitting inquiries.
• Automatically: Through cookies and analytics tools.
• From Partners: Secure integrations with MakeMyTrip, Goibibo, and Razorpay.

3. How We Use Your Information

• Process and confirm bookings.
• Facilitate payments securely.
• Send booking details, updates, and promotions (with consent).
• Improve services and comply with legal obligations.

4. How We Share Your Information

• With service providers like Razorpay for payments.
• With booking partners like MakeMyTrip and Goibibo.
• With legal authorities when required.

5. How We Protect Your Information

• Industry-standard encryption (SSL) for data transmission.
• Restricted access to authorized personnel only.
• Payments handled securely by Razorpay.

6. Your Choices and Rights

• Opt-out of promotional emails.
• Request access or updates to your personal data.
• Manage cookie preferences through browser settings.

7. Third-Party Links

We are not responsible for the privacy practices of external sites linked through our website.

8. Data Retention

We retain personal data for up to 5 years as per Indian regulations.

9. Children’s Privacy

Our services are not intended for individuals under 18.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page.

11. Contact Us

Email: support@stayholic.com

Phone: +91- 095999 08838

Address: Plot No. 152, Lane No. 9, Shakti Khand II, Indirapuram, Ghaziabad